We accept all major credit cards, certified checks and money orders. Company checks are welcome with pre-approved credit. If you would like to obtain terms, please fill out our Credit Application.
We will do our best to ship all orders received by 2 PM EST same day, but please note there are no guarantees.
Purchase orders are processed in the exact order they are received.
We recommend placing orders as early in the day as possible for best chances of shipping same day.
Royal Apparel will not be responsible for non-delivery, delay, loss, or damage caused by the selected carrier.
All merchanside is shipped FOB origin.
All items must be returned within forty five (45) days of purchase. A written authorization number must be obtained for all returns by contacting Support.Royalapparel.com. Include the authorization number on the packaging as all unmarked packages / cartons will be refused.
No altered merchandise will be accepted (ie: laundered, embellished or modified in any way). Only goods that have not been altered in any way will be considered for return. All sales are final on Clearance items & Face masks and they are non-returnable. Customer shall notify Royal Apparel in writing WITHIN 10 DAYS OF CUSTOMER'S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from late delivery or any defect in the merchandise discovered by Customer, including without limitation, claims related to shortages, quality or specifications. Royal Apparel shall not be responsible for shortages when shipments are directed to a third party other than customer. With the use of promotional codes, restrictions on returns and credits may apply. For additional questions please contact customer service.
Royal Apparel cannot guarantee variances in size, construction, color and shade of stock inventory. Royal Apparel hereby disclaims all expressed and implied warranties, including without limitation, implied warranties of merchantability and fitness for particular purpose. All such warranties are hereby disclaimed and excluded from any and all transactions between client and Royal Apparel and shall not apply to the merchandise sold by Royal Apparel.
Prices are subject to change without notice. All merchandise will be shipped at the prices in effect at the time of shipping. Royal Apparel reserves the right, at its sole discretion, to change or discontinue styles, colors, sizes or fabrics. All orders are subject to availability.
Client is responsible for all shipping and freight charges, FOB Royal Apparel's warehouse.
Claims for shortages and/or defective merchandise must be made within ten (10) days of receipt.
Seller shall not be responsible for shortages when shipments are directed to a third party other than the Customer.
If you did not receive a confirmation, we did not receive your order. Royal Apparel will not pay for expedited shipments on orders that were not confirmed.
Please contact us at our support site Support.Royalapparel.com if you did not receive a confirmation.
Please note Royal Apparel makes periodic updates to garment specifications. Current inventory may include a balance of garments from a previous specification.
Royal Apparel ships by FIFO accounting practice (First in first out) Please contact Royal Apparel Customer Service with any questions.