All orders received by 2pm EST, will be shipped the same day. Orders are normally shipped via FedEx. We will not be responsible for any shipping delays caused by the carrier.
To be eligible for free ground shipping, your cart must total over $25 before tax and your shipping address must be in the lower 48 states.
All returns must be reported within thirty (30) days from receipt of merchandise. A written authorization number must be obtained for all returns. You request one by contacting email@example.com. Royal will not be responsible for return shipping back to the warehouse. All unmarked packages / cartons will be refused. No altered merchandise will be accepted (ie: worn, washed, etc.). Only goods that have not been altered in any way will be considered for return. Items on clearance are non-returnable.
Customer is responsible for inspecting the merchandise upon receipt. Customer shall notify Seller in writing within 10 days of customer's receipt of the merchandise of any claims for damages resulting from late delivery or any defect in the merchandise discovered by Customer.