We will try to ship online orders received by 2pm EST (M-F) the same day. Orders are normally shipped via FedEx. We will not be responsible for any shipping delays caused by the carrier.
To be eligible for free ground shipping, your cart must total over $25 before tax and your shipping address must be in the lower 48 states.
All items must be returned within forty five (45) days of purchase. A written authorization number must be obtained by submitting a ticket at our support site. A written authorization number must be obtained for all returns. All unmarked packages / cartons will be refused. No altered merchandise (ie: laundered, embellished or modified in any way) or face covers will be accepted for return. All sales are final on Clearance items and face covers, unfortunately we can not accept returns on these items.. Customer shall notify Royal Apparel in writing WITHIN 10 DAYS OF CUSTOMER'S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from late delivery or any defect in the merchandise discovered by Customer, including without limitation, claims related to shortages, quality or specifications. Royal Apparel shall not be responsible for shortages when shipments are directed to a third party other than customer. With the use of promotional codes, restrictions on returns and credits may apply. For additional questions please contact customer service.